Privacy Policy
The Springs Hotel
Last Updated: June 2026
At The Springs Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a reservation, contact us, or interact with our digital advertising.
Information We Collect
We may collect the following types of information:
Personal Information
When you make a reservation, submit an inquiry, sign up for communications, or otherwise interact with us, we may collect:
Name
Email address
Phone number
Mailing address
Reservation details
Payment information (processed securely through third-party providers)
Website Usage Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device information
Pages visited
Date and time of visit
Referring website
General geographic location
How We Use Your Information
We use information we collect to:
Process reservations and payments
Respond to inquiries and requests
Provide customer service
Improve our website and guest experience
Send marketing communications if you have opted in
Measure advertising effectiveness
Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze website traffic.
Cookies may be used to:
Remember user preferences
Improve website performance
Analyze visitor behavior
Support advertising and remarketing efforts
You may choose to disable cookies through your browser settings; however, some website functionality may be affected.
Google Analytics and Advertising
We use Google Analytics and other advertising platforms to better understand website usage and improve our marketing efforts.
These services may collect information about your interactions with our website through cookies and similar technologies.
We may use:
Google Analytics
Google Ads
Remarketing and retargeting services
Conversion tracking
Google may use cookies to serve ads based on a user's prior visits to our website.
You can learn more about Google's privacy practices at:
https://policies.google.com/privacy
You can opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout
Email Communications
If you subscribe to our newsletter or provide your email address, we may send updates, promotions, special offers, and hotel news.
You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails.
Third-Party Services
Our website may contain links to third-party websites or use third-party providers for services such as:
Online reservations
Payment processing
Email marketing
Website analytics
Advertising
We are not responsible for the privacy practices of third-party websites or services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your state or country of residence, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of personal information where applicable
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Email: guestservices@raintravelcollection.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.